At XERENTHIX, we are committed to providing you with the highest quality products and services. We understand that there may be occasions where a refund is necessary. Please review our refund policy to understand our practices regarding returns and refunds.
To be eligible for a refund, products must be returned within 30 days of purchase. All returned items must be in original condition, unused and with all original packaging and tags attached. Proof of purchase is required.
Certain items are non-refundable, including, but not limited to:
To initiate a refund, please contact our customer service team at [email protected]. Once your return is received and inspected, we will send you an email notification regarding the status of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received your refund within the expected timeframe, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done this and still have not received your refund, please contact us at [email protected].
For further questions or assistance, please contact XERENTHIX Support at [email protected] or call us at (555) 123-4567. Our office is located at 123 Business Road, Suite 100, Metropolis, ME 54321.